Support
Tell us what you printed, what you expected to happen and what happened instead. We will help you trace the complete scan path.
Product help
Email support@useskanna.com. Include the affected Skanna short link, the phone model and a photo of the printed code when possible.
Billing
For invoices, subscriptions or refunds, email billing@useskanna.com or use the public cancellation form.
Privacy
For access, correction, portability, objection or deletion requests, email privacy@useskanna.com. We may ask for information needed to verify that the account belongs to you.
Unsafe codes
Phishing, malware, impersonation and unlawful destinations can be reported without an account through Report abuse.
Service status
Check useskanna.com/status for current database and redirect availability.